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Some magic Keyboard letters are not working

I’ve had this for several years and now my Magic Keyboard letters such as P, enter key ,? etc no longer respond. I’ve rebooted, hard shut down, checked for update, removed iPad from keyboard, turned Bluetooth off then on. Any ideas? I am only able to submit this question by removing from keyboard doc. Any help would be appreciated!

iPad Pro

Posted on Jul 22, 2023 5:22 AM

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Question marked as Top-ranking reply

Posted on Jul 22, 2023 5:30 AM

As described, your Magic Keyboard may itself have developed a fault. Have you tried using the keyboard with another device?


You might be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Magic Keyboard:

Genius Bar Reservation and Apple Support Options - Apple

3 replies
Question marked as Top-ranking reply

Jul 22, 2023 5:30 AM in response to Srego909

As described, your Magic Keyboard may itself have developed a fault. Have you tried using the keyboard with another device?


You might be well advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad and Magic Keyboard:

Genius Bar Reservation and Apple Support Options - Apple

Some magic Keyboard letters are not working

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