Cochlear kanso 2

I currently wear a Cochlear Kanso 2 processor and I am having difficulty pairing the Kanso 2 to a new IPhone 14. When I turn on the Bluetooth in hearing devices it start to search and finds the Kanso 2, but it does not pair to the IPhone. Is this a common issue with trying pair the Kanso 2 with the iPhone?

Windows, Windows 10

Posted on Jul 22, 2023 7:56 PM

Reply
1 reply

Jul 22, 2023 8:15 PM in response to cgarcia1114

cgarcia1114 Said:

"Cochlear kanso 2: I currently wear a Cochlear Kanso 2 processor and I am having difficulty pairing the Kanso 2 to a new IPhone 14. When I turn on the Bluetooth in hearing devices it start to search and finds the Kanso 2, but it does not pair to the IPhone. Is this a common issue with trying pair the Kanso 2 with the iPhone?"

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Troubleshooting iPhones and Hearing Devices:


A. Contact the Manufacturer:

If things are not syncing, then contact the manufacturer, asking them if this is compatible with your device, and how you can confirm your iPhone to get this to work as it should.

B. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


C. Visit these Links:



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Cochlear kanso 2

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