All photos disappeared from I cloud

all photos , thousands of them over years disappeared from icloud. Im in panic as I don’t know where to find them and how to get them back? I have never deleted them.

Anna’s iPhone (2)

Posted on Jul 27, 2023 12:13 AM

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Question marked as Top-ranking reply

Posted on Jul 27, 2023 12:18 AM

Hi Hello-Anna-,

You might want to follow the steps here: If you're missing photos or videos in the Photos app

If they are from My Photo Stream, unfortunately, My Photo Stream has been permanently shut down. You should be able to access those photos from the device where you took them.

Hope that helps!

8 replies

Jul 27, 2023 6:02 AM in response to Hello-Anna-

If photo library was set up with iCloud the photos are still in server Set up and use iCloud Photos - Apple Support

They can be searched by year Search for photos on iPhone - Apple Support

Note : if photos were saved using photo stream About iCloud Photos and My Photo Stream - Apple Support


  • Uses your iCloud storage.
  • As long as you have enough space in iCloud, you can store as many photos and videos as you like.
  • Stored in the original format at full resolution.
  • You can turn on Optimize Storage and save space on your device.
  • Edits are stored in iCloud and stay up to date on your Apple devices.

My Photo Stream

  • Doesn't count against your iCloud storage.
  • Uploads your last 30 days and up to 1000 photos.
  • Downloads to your iPhone, iPad, and iPod touch in a smaller resolution. On your Mac or PC, your photos download in full resolution.
  • Edits you make won't update across your devices.

Also photos stream has now shut down My Photo Stream - Apple Support

My Photo Stream uploads your most recent photos (except Live Photos) so that you can view and import them to another device, if you like. Photos are stored in My Photo Stream for 30 days and then are deleted from iCloud.

Jul 27, 2023 2:53 AM in response to Hello-Anna-

See the article If your iCloud Photos aren't syncing to your device - Apple Support

If your iCloud storage is full or almost full

If you exceed your iCloud storage limit, photos and videos won't sync to iCloud and your library won’t stay up to date across your devices. To continue using iCloud Photos, you can upgrade your storage plan or reduce the amount of storage that you're using.

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All photos disappeared from I cloud

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