Apple wallet

Hello Ericwheeler,

We see you need help with adding Ticketmaster tickets to your Apple Wallet app. First, it might depend on exactly what happens when you try to add them. Do you get an error message?

Some basic steps to start with that could resolve the issue are:

1. Restart your iPhone
2. Check for any iOS update: Update your iPhone or iPad
3. Check for any Ticketmaster app updates: How to manually update apps on your Apple device

Reply back if the issue hasn't resolved with what specifically happens when you try to add the tickets. We look forward to hearing from you.

Best regards.

Tried all the options. Have updated iPhone, updated ticket master app. When try to add tickets to wallet get get "Ticketmaster requires Face ID for enhanced security" I have that Face ID on my phone. When try to continue I get "Unable to add pass at this time" try later. Has been tried later for almost 2 weeks. What's up? Thanks