AirPods Pro case

I can’t see how much battery is left on my case or if it’s charging/charged because on my phone it doesn’t show, it only shows my AirPods percentage. What can I do?

vira’s phone

Posted on Jul 28, 2023 10:52 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 29, 2023 10:55 AM

Hello vira245,


Welcome to Apple Support Communities. 


We understand that you are unable to see the battery percentage on your AirPos Pro case. We are happy to help.


Let’s try the steps here: Charge your AirPods and learn about battery life - Apple Support

  • "If your AirPods are in your case and the lid is open, then the light shows the charge status of your AirPods. When your AirPods aren't in your case, the light shows the status of your case. Green means fully charged, and amber means less than one full charge remains.
  • Open your case lid with your AirPods inside and hold your case close to your iPhone, iPad, or iPod touch. Wait a few seconds to see the charge status of your AirPods.
  • You can also check the charge status of your AirPods with the Batteries widget on your iPhone, iPad, or iPod touch. The charge for your case appears only when at least one AirPod is in the case. "


These steps may help. Let us know if you have further questions.


Take care.

1 reply
Question marked as Top-ranking reply

Jul 29, 2023 10:55 AM in response to vira245

Hello vira245,


Welcome to Apple Support Communities. 


We understand that you are unable to see the battery percentage on your AirPos Pro case. We are happy to help.


Let’s try the steps here: Charge your AirPods and learn about battery life - Apple Support

  • "If your AirPods are in your case and the lid is open, then the light shows the charge status of your AirPods. When your AirPods aren't in your case, the light shows the status of your case. Green means fully charged, and amber means less than one full charge remains.
  • Open your case lid with your AirPods inside and hold your case close to your iPhone, iPad, or iPod touch. Wait a few seconds to see the charge status of your AirPods.
  • You can also check the charge status of your AirPods with the Batteries widget on your iPhone, iPad, or iPod touch. The charge for your case appears only when at least one AirPod is in the case. "


These steps may help. Let us know if you have further questions.


Take care.

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