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Can’t access Apple Music through family sharing

No one in my family can access Apple Music, we are already family sharing AND have an Apple Music family subscription but on their individual devices it will not allow them to access it. It says they need to subscribe.

iPhone 4

Posted on Jul 31, 2023 7:43 AM

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Posted on Dec 15, 2023 5:24 AM

Hi, were you able to find a solution to this? I am having the same issue and don't see any solutions in any forums online. I've restarted everyone's phones, logged out of their Apple IDs and back in, but nothing. It shows me as head of family that they have access to Apple Music Family Plan, but on their individual phones (under family subscriptions) it does not show they have this access and when they open Apply Music it is saying they need to subscribe.

40 replies

Can’t access Apple Music through family sharing

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