Airtag not updating location

what’s the point of the airtag if i have to be close to it to know it’s location? i bought the **** thing to know where things are when i’m NOT right next to them.

Latest firmware and iOS. Not updating location when left behind :(

Same. I bought two. One for my husband car incase it’s stolen and one for my son when he’s at school. I wasn’t $40+. 14 days without the AirTag being updated. It does not show accurate locations or the AirTag ever moving. It’s a complete waste of money.

But you see, Apple advertised the AirTag as a device that can update its location periodically thru other Apple devices nearby. My generous expectation is at least once every 10 or so minutes in a busy international airport, yet it could take hours to update itself. That means if someone stole my wallet I would not be able to locate it in a reasonable time. If that’s not called false advertising I don’t know what to say to you.

My sister (has an iPhone with wifi and Bluetooth on, and find my network too) and has my keys with an AirTag but the location doesn’t update. What’s happening?? It has more than 10 hours without updating

I feel like AirTags are 1000% false advertising. I’ve even seen commercials where they show you can see the AirTag moving. Totally be. I’m at the point where I’m gonna sell all my Apple stuff and go back to Samsung.

I don’t think you understand the issue. The AirTags no longer update for many even close to range of others with find my iPhone network. Example mine won’t update unless I’m close to it, I share the location of the AirTag with my wife, her AirTag location screen won’t update even though it’s updating on my screen. It’s like the find my iPhone network isn’t broadcasting when it senses an AirTag. Then randomly it will update. I’m thinking maybe people work older iOS are still broadcasting while anyone upgraded is not. Seems everyone is having this problem and are just stopping using their AirTags.

I totally agree with everyone.

all products, apple or not, if advertised that they work/“ping” location of surrounding iPhones, come on, we are in 2024, iPhones pass us in cars, in busses, trains, people, etc., every second of every day!

mine none, brand new ones, up to date, latest technology, lost 2, I can see locations and set to lost mode and everything and somehow these people are still using them I guess and have them because location changes every … like you said, depends hours days … makes no sense

Same with mine I have one on my car in case it gets stolen and it only works when I’m maybe in the same parking lot or a mile or so away. My

mum borrow my car and she went maybe 15 or 20 miles away and I cannot track it, it won’t update.

My wife has a 'car keys' Airtag shared with me that I personally set up for her and tested. I can see her phone (her location at work) and the air tag is on her keys in her purse next to the iPhone 14+ with latest OS. I am on iPhone 13 Pro Max, latest iOS. Soooooo. Apple what is the problem? Are you listening? What is your resolution.

Same here, the tag won't update itself for a few hours. It was different from what had been marketed to me initially. I am not sure of the use of the AirTag when it only updates when I am around and takes a few hours to update when I'm not around (when I lost it).

Hello Chris: My wife's airtag is next to her phone at work. Her phone is visible to me the tag still shows at home 'last seen XX hours ago', the last time it came within my phone's Bluetooth range. So the airtag is not behaving as it should. Both phones on latest iOS, both phones with all proper settings. Airtags on latest firmware as of 02/2024. What is the resolution?

If the AirTag isn't within range of your device or any devices in the Find My network, you will see its last known location and timestamp. To be notified when your AirTag is within range of your device or detected by the Find My network, turn on Notify When Found under Notifications. 

I'm also frustrated by the current state of Airtags, unless tags registered to me are within range of my phone they are not getting updated. Even when in range of my partners iPhone. Don't even get me started on shared tags.... These have essentially become nothing more than expensive key finders and of little use to me. I would like to know if Apple will be offering refunds as they no longer perform as advertised when purchased.

Could you share a link to the Reddit post please? I am trying to raise attention to this for weeks now, but nobody seems to be able / want to recreate the issue. We desperately need more people filing bug reports about this to wake Apple up. It is getting serious. Thank you.

iOS17.4 is still not working properly as Finder Device. This is a serious issue that has to be fixed ASAP. The Find My Network is slowly dying. All AirTags will become useless in a matter of a few more months.

Here is an easy way to get proof of it: view post at Macrumors forum