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Airtag not updating location

I have airtags with my kids which they wear everytime they go out. The issue is, the location of 1 of the airtag never updates when it is not close to my iphone. for the second airtag, it updates the location sporadically. Sometimes it updates every 3 to 5mins but sometime it stays at one location for over 15-20mins without chanigng even though my kids are moving all over the community on their bikes. I have been looking into this issue and seems like this is very common problem. I wish I had known this before buying 4x airtags :( . Please help if anyone knows the solution.

Posted on Aug 1, 2023 4:11 PM

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Posted on Jan 6, 2024 4:09 PM

My sister (has an iPhone with wifi and Bluetooth on, and find my network too) and has my keys with an AirTag but the location doesn’t update. What’s happening?? It has more than 10 hours without updating

59 replies

May 18, 2024 2:43 PM in response to Markus_monty

Observed same behavior. It worked before as expected, does not work now.


Here is a theory (and as always in these forums it would be great if someone at Apple replies)... could it be possible that they changed their algorithm and now it only advises you that you left something behind and where you left it behind so you can come back and find it. But then if it moves (someone finds it and takes it) you are out of luck. This in order to avoid people tracking other people and Apple not getting sued for this. When they first came out I wondered how they were going to prevent this, as yes, it notifies you that you are being followed, but there is not so much you can do if the AirTag is well hidden.... so could this be possible Apple? Is your new algorithm only intended purely for the use case of when I leave something behind, so I can come and look for it where I left it and nothing else?

Jun 28, 2024 1:19 AM in response to Markus_monty

on latest gen - have a total of 6 as travel with work a lot and also with family. On day to day the kids have their in school back packs 1 updates semi frequently (due to being very central) the other child’s goes hours without updating. Although being still central city location. There is no commonality to issue - they are just not consistently reliable way of tracking in anywhere like realtime or even within the same 10 min. Traveling from london to paris to Atlanta to Costa Rica with 6 bags all tagged and 5 out of the 6 tags were registered still in london 3 days later. Hugely disappointed in the failure of the hardware to perform as advertised.

Jun 28, 2024 1:22 AM in response to StevenMPerry

Utter BS have reset mine and re-paired. The Genius Bar have tried as well. I also had a battery fail after 1 month of purchase. The hardware is incapable of reliable tracking in realtime or near realtime. Updates sporadically taking an hour to days when travelling. Utterly useless in my kids school bags as location updates range from 10 mins to 10 hours.

Airtag not updating location

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