No sound notifications when iPhone is locked

SteveC4321 wrote:

I have the same issue, turned my Apple Watch off and all notifications are now coming through loud and clear. What is the resolution for this?

There is no resolution required, because your iPhone and watch and doing EXACTLY what they were designed to do. When your iPhone screen is locked, notifications come to your Apple Watch. When your iPhone screen is on, notifications come to your iPhone. Notifications come to one or the other but NOT both and this is how Apple engineered it to work.

Read this link from Apple about this --> About notifications - Apple Support

See the first statement about where notifications appear.

kizzi65 wrote:

I’ve been dealing with this for over a year. After hours on the phone to Apple they told me not to wear my watch. That was it.

I don't know why anyone from Apple would tell to not wear your watch. What they SHOULD have told you is that BY DESIGN, when your iPhone screen is locked, notifications will be delivered to your Apple Watch. It's the way Apple designed it to work and it can't be changed. If the iPhone screen is open, notifications will be delivered to your iPhone. But when you wear Apple Watch, notifications will be delivered to one or the other, but NOT BOTH.

Read this to better understand --> About notifications - Apple Support

See the statement at the top which says:

Where notifications appear

Notifications appear on your Apple Watch or iPhone, but not both.

Go to Apple Watch app and turn off wrist detection. Test it and be sure you heard notification when the phone was locked.

Once you hear it, turn wrist detection back on. Worked for me!

Turn off wrist detection in the settings on you watch app.

Wow. So crazy but turning off wrist detection on my Apple Watch and then turning it back on worked! Thank you!

I have the same issue, turned my Apple Watch off and all notifications are now coming through loud and clear. What is the resolution for this?

go to apple watch app and turn off notifications

Turn off all focus (DND, Driving, Work, Sleep, Personal, Any other). Open the Control center and see if this helps.

And then turn back the only Focus that you need.

If your family is still receiving texts with the message "notification silenced" when messaging you, it could be due to a few different settings or configurations on your iPhone or iPad. Here are some troubleshooting steps you can follow to resolve the issue:

Check Individual Contact Settings:

• Open the Messages app on your iPhone.
• Find a conversation with one of your family members.
• Tap the contact name at the top of the conversation to open the contact details.
• Check if "Hide Alerts" or "Emergency Bypass" is enabled for that contact. If so, toggle it off.

Check Mute Conversation:

• In the Messages app, swipe left on the conversation with your family member.
• If "Hide Alerts" or "Mute" is enabled, tap on it to unmute the conversation.
• Hide Alerts watch the GIF below

SMS and iMessage notifications settings are not different. However, if the recipient has enabled Hide Alerts for a specific message thread then there won't be any sound irrespective of DND

For Hide Alerts please see the pic 1 below. Follow Pic 2 for two scenarios; DND+Hide Alert and Only DND

Pic 1 (Hide Alerts)

Pic 2 (Two Scenarios) 1. DND + Hide Alert, 2. Only DND

I’ve been dealing with this for over a year. After hours on the phone to Apple they told me not to wear my watch. That was it.

I have this same issue but my watch is upstairs in my bathroom at 10% charge. I’m not even wearing my watch so no reason I should not be getting notifications or sounds on my phone. It’s definitely a glitch. This just started happening after the last update too.

This is absolutely BS! I’ve had both an Apple Watch and an iPhone for approximately 7-10 years and I’ve ALWAYS received notifications simultaneously on BOTH the watch and the phone!

I have had family members and friends test their phones and they are able to get notifications and BOTH their phones and watches when the iPhone BOTH locked and unlocked!

Apple support is giving misinformation, they don’t know what they are talking about and or it’s a software problem/glitch and they won’t admit that the issue exists!

There are toooooooo many iPhone and Apple Watch users making the same complaint for it there to be no validity to our complaints/issues!

This is absolutely BS! I’ve had both an Apple Watch and an iPhone for approximately 7-10 years and I’ve ALWAYS received notifications simultaneously on BOTH the watch and the phone!

I have had family members and friends test their phones and they are able to get notifications and BOTH their phones and watches when the iPhone BOTH locked and unlocked!

Apple support is giving misinformation, they don’t know what they are talking about and or it’s a software problem/glitch and they won’t admit that the issue exists!

There are toooooooo many iPhone and Apple Watch users making the same complaint for it there to be no validity to our complaints/issues!

Did you ever fix this issue? If so, how?