No sound notifications when iPhone is locked

With the exception of the phone ringing, I no longer get sound notifications when the phone is locked. I get the banner slide in but no noise.

Not sure if this is relevant but I've also noticed that if I start "now playing" from the Lock Screen it looks as if it is playing but there is no sound. I have to unlock the phone to get sound. Once playing, the phone can lock and all is OK.

I have checked all notification, schedules, focus etc. and all are as you would expect to receive sound notifications.

This has been happening since I moved from 13 Pro Max to 14 Pro Max.

KW iPhone

Posted on Aug 2, 2023 1:22 AM

Top-ranking reply

lobsterghost1

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Level 10

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Posted on Feb 24, 2024 8:33 AM

SteveC4321 wrote:

I have the same issue, turned my Apple Watch off and all notifications are now coming through loud and clear. What is the resolution for this?

There is no resolution required, because your iPhone and watch and doing EXACTLY what they were designed to do. When your iPhone screen is locked, notifications come to your Apple Watch. When your iPhone screen is on, notifications come to your iPhone. Notifications come to one or the other but NOT both and this is how Apple engineered it to work.

Read this link from Apple about this --> About notifications - Apple Support

See the first statement about where notifications appear.

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No sound notifications when iPhone is locked

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