I recently upgraded to macOS Ventura 13.4.1. Now I have a problem with the Mail app.
When I try to open Mail, it says:
“Welcome to Mail. To use the new features, your existing mail messages need to be imported ……………Click Continue, to import ………….” When I click on import, it says “Preparing to import”, then “Import failed, try again”. I try over and over again, always the same result.
My question is, can I delete or uninstall the mail app and then reinstall again?
Well without have direct access to that specific Computer and be abbey to Show how it is done.
This appears to have reached its zenith of On-line support for me
As an alternative
Then have a few suggestions ;
1 - Get Support Choose a product and we’ll find you the best solution.Start now and open an Apple Support Ticket as they are Apple Employees to deal will these types of issues .
2 - Product Feedback - Apple and make it known to Apple regarding this ongoing issue
3 - Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions
4 - Make an Appointment at the Apple Genius Bar and have them evaluate the computer
I meant I COULD NOT paste the Etrecheck Report into the "additional Text" screen.
Mail not working.
