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Apple TV issue

I downloaded Apple TV using it on my Sony Bravia XBR-49X900F 4K Smart TV. I updated TV software and it then worked great. The past two evenings I've had to unplug and replug the TV for Apple TV to work. I don't have to with Netflix, Prime, Paramount, etc. Why is this only happening with Apple TV? Thanks

Posted on Aug 2, 2023 8:59 AM

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Question marked as Top-ranking reply

Posted on Aug 2, 2023 9:55 AM

Hey there, n426,


To me, this seems like a problem with your Smart TVs software rather than Apple TV, and most likely, it just happens to be Apple TV but could have been any app.


To resolve this issue, please contact Sony TV & Projector Support.


If Sony say that this is an Apple TV issue, please contact Apple Support.

2 replies
Question marked as Top-ranking reply

Aug 2, 2023 9:55 AM in response to n426

Hey there, n426,


To me, this seems like a problem with your Smart TVs software rather than Apple TV, and most likely, it just happens to be Apple TV but could have been any app.


To resolve this issue, please contact Sony TV & Projector Support.


If Sony say that this is an Apple TV issue, please contact Apple Support.

Apple TV issue

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