Apple TV+ error code and playback failures

I kept getting playback errors on anything I tried to watch on the Apple TV app on my Roku tv. So I rest the app. Now when I try to log in it says verification failed error code: N/64CAB13F but I know my info is correct because I tested it on my phone. There is no option for support on the app to report or fix this issue either and it seems to be a common issue. Should I just cancel my subscription?

G204X,

Posted on Aug 2, 2023 12:46 PM

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Posted on Aug 3, 2023 7:44 AM

Several users were helped by the advise from user mygreensocks: discussions.apple.com/thread/254879669.


Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

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Apple TV+ error code and playback failures

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