[Mojave] [App Store] [Login] Nothing happens when trying to login with Apple ID inside App Store (macOS 10.14.6 Mojave)

Hi,

I've checked many many many discussions and contacted Apple Support for this problem, but nothing for now.


The matter is: suddenly, after a TimeMachine backup (since many months), App Store on macOS 10.14.6 Mojave has begun freezing, and stopped updating apps. When I was trying to update them, the round circle started and never finished. Then I logout from my Apple ID (only inside App Store), and then I was not able to login anymore..

If I try to login, it accepts user and password, but nothing happens then..

I tried every solution, also those ones related to com.apple.commerce.server error 503, but nothing. Clearing caches didn't help..


But.. I tried to create a new administrator user, and, strangely, login with my Apple ID works!


So, it is something related to my main user inside macOS, and I assume that it should be a simple problem to solve.. But.. No solution for now..


How can I solve this problems? Ideas? Maybe something related to "cookies" or hidden settings of App Store..?!


MacBook Pro 13″, macOS 10.14

Posted on Aug 4, 2023 9:41 AM

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19 replies

Aug 4, 2023 4:31 PM in response to palikao

Delete these files & restart...


/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist


  /Library/LaunchAgents/com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist


~/Library/LaunchAgents/com.adobe.ccxprocess.plist


~ tilde indicates your user library folder

Apple hid the Users' Library folders...


Method 1:

1 From the Finder, select the Go menu at top of the screen, and choose Go to Folder.

2 In the window that opens, enter ~/Library, and click Go.

Aug 4, 2023 12:56 PM in response to palikao

Teamviewer should only be installed if you are sharing your computer's access with other people, or connecting to other people to gain access to their computer. If someone has access to your computer, they could delay access to your App Store.


Bittorrent can also allow others to access your computer unbeknownst to you. If someone is only providing software via Bittorrent, they need a more secure portal to do so.


Parallels, VMware and Virtualbox cross purposes. All three are ways to run other operating systems simultaneously. Run only one of these at any one time.


Adobe Flash can be uninstalled using the uninstaller available on Adobe's website. No websites presently use it anymore and it should not be present on your computer.


Unless you use WebEx, that Extension should be removed from your Safari menu -> Extensions.


Aug 5, 2023 1:30 AM in response to BDAqua

palikao wrote:

[...] "But.. I tried to create a new administrator user, and, strangely, login with my Apple ID works!" [...]


Of course it works! It's one of the main matters I've specified in my main description, to Apple Support too!


That's why I can assume that it could be a "simple" problem, since it's related only to my main user.. But.. How to solve? I need to keep this user..

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[Mojave] [App Store] [Login] Nothing happens when trying to login with Apple ID inside App Store (macOS 10.14.6 Mojave)

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