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I have turned the phone off and back on, no help. I noticed I haven't been able to tap on my name for awhile, did that happen during an update?
iPhone XR, iOS 16
nothing happens when I tap my name, it's not highlighted like usual
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
nothing happens when I tap my name, it's not highlighted like usual
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
When I go to setting in my iPhone, nothing happens when I tap my name, it's not highlighted like usual. I tried to remove myself from the family sharing and that didn't work and now I can't get back in. Can you help?
