iPhone 14 pro max camera not focusing

Ever since buying this phone, the camera will randomly go out of focus or refuse to focus.


It happens on still images in every mode and on videos in every mode. Also with other cancers apps.


First I had restored from a prior phone, and service said the hardware was ok and so we wiped the phone and went through the grueling process of rebuilding everything from scratch. Problem still there. Then they said wait for the iOS update. Same issue. Finally said to go to service to have camera replaced. Made the trip and after diagnostics they refused to replace the camera because they said it wasn’t defective.


Dead ends with 🍏 on every try. The warranty is about to run out and the phone camera still didn’t work right with no help to fix or replace it.


I’d there any help out there?


Ironically, I upgraded from an iPhone 8 Plus, waiting for a significant camera upgrade. Now I’ve got a $1500 defective gadget with seemingly no fix and no recourse.


Help!

iPhone 14 Pro Max

Posted on Aug 5, 2023 5:43 AM

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Question marked as Top-ranking reply

Posted on Mar 14, 2024 5:48 PM

I found a fix! I too was immensely frustrated with the camera going out of focus or jumping to macro mode when I’m zooming in to something far away. I realized it was the camera lens protector I had installed since I got the phone. Removed it and it works just fine now. Haven’t had the issue since. I’m thinking it has something do with the LiDAR being affected. Give it a try. Hope it helps!

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34 replies

Dec 14, 2023 10:51 AM in response to vb2k

I have the same issue and I’m sure there are thousands of us that are dealing with this nonsense and not seeking the fix. Koodoo’s to you for speaking up. I also have tried all the same offered solutions, nothing works. This is extremely frustrating as I got IPhone 14 max with the highest memory exactly for that - to shoot videos and take pictures. I have been sort of just dealing with it. I also have had iPhones since forever, this has to be the most disappointing buy yet. Honestly apple should reimburse us somehow offer an exchange or something. This is how you build a bad name for your self.

Dec 15, 2023 4:22 AM in response to vb2k

Did you ever resolve this? I'm in the same exact situation minus having gone thru the trouble of trying to contact them yet.


It's incredibly frustrating how most of the time I get a much better quality picture or video by opening the camera and taking a screen shot or screen recording. Then end result might be clear but the resolution ends up being less that the screen size after cropping out the UI from the view.


First time going for a Pro Max and borderline regretting it. The battery also was supposed to be great and I'm already having to plug it in before the day is over.. it used to last a few days. Now it only lasts that long if I don't touch it, but I use my phone.... anyway.. just wondering.

Jan 7, 2024 12:36 PM in response to vb2k

While it’s comforting to see the community responding with “Me too” and upvotes, I’d really just like to see Apple fix the bug or the camera. It’s been a huge waste of money and time, and it seems like, now that iPhone 15 is out, we’ll never see it fixed. Very sad.


Not sure if this is related, but the lidar imaging is terrible, too.

This is a highly detailed lidar image of a spoon. This is one of the best 3D model image it’s ever taken. There’s never been anything useful or even attractive like you see advertised.

Jun 19, 2024 11:53 PM in response to JS_bam

YES!! Me too! Since Jan 2024 - why 6 mod untik In on this forum ? Because I think it’s me messing it up!! But to see all the others having issues ? Well it’s not me being crazy it’s phone ! I had I phone 11 pro and I LOVED it - and switched back to Apple from pixel - which I got for the camera alone - now after reading all this I think I should go to Apple Store UGH . Also camera does all kinds of other whacky stuff it gets ‘stuck ‘n on

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iPhone 14 pro max camera not focusing

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