Thank you for your reply Viking.
Perhaps we are not talking about the same issue, vis a vis TextEdit autosave not functioning and ‘permission’ error messages occurring when trying to save a file after first editing the text.
My concern does not relate to autosave. Unfortunately, I did not make that clear in my heading so my apologies for that.
You have taken issue with my comment of TextEdit being open source, however
according to Wikipedia, “Textedit” is licensed with GNU which is a basis for the open source license. You may care to check it out yourself. Here is a link:
https://en.wikipedia.org/wiki/TextEdit
Also, you mentioned that Libreoffice was not bundled with MacOS, clearly it can only be obtained from a source other than Apple, so it’s fairly obvious that it’s not bundled with the Mac.
Your comments regarding complaint processes with Apple suggest to me that over the last couple of years there have most probably been formal complaints re Textedit having issues along the lines you mention, at least judging by user posts across several internet websites.
I certainly agree that Apple software gurus work hard at their profession and most likely tolerate interminable deadlines etc, but of course most of us have similar problems at one time or another.
I have spent years working in a public hospital and at times praying that I am not going to make a mistake that would cost lives so I understand the meaning of stress and burn out. So, please don’t lecture me on confusing disinterest with deadlines and heavy workloads. Being on call 24/7 for weeks at a time is another thing entirely, not being made easier by the disinterest of administration.
I paid a pile of money for the mac, expecting things to work and if not then some attention would be given to fixing problems. To be sure the limitations of that expectation is of course narrow, and I certainly understand that. For many years there was a common mantra describing Apple computers…”they just work…”. And to a large extent that is true today. However things do go awry, that is the nature of technology. Also technology enables rapid dissemination of information, however a company that does not pay attention to their consumer comments, be that via social networks or community forums is to my mind indicating a disinterest in customer service.
Having said all that, many thanks for your interest and comments.
