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jdun22 Author

Level 1

20 points

I’m unable to change the ‘Allow Apps to Request to Track’ option

Settings> Privacy & Security> Tracking> “Allow Apps to Request to Track” is greyed out, it won’t let me change the setting at all. I know i’m of age because I am 19 years old and the age requirement for App Tracking is 18. “This setting cannot be changed because your Apple ID does not meet the minimum age requirements.” Can anyone help me solve this issue because it’s been like this for awhile now.

[Re-Titled by Moderator]

iPhone 11

Posted on Aug 7, 2023 6:17 AM

Top-ranking reply

scere24

Level 1

8 points

Posted on May 16, 2024 3:16 PM

This also doesn’t work for me- I just want to get my fetch play points…can anyone help besides changing birthday, resetting phone after logging out of Apple Id, or is this just a bug?

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22 replies

Alb0315

Level 1

8 points

May 17, 2024 2:13 PM in response to jdun22

Hey for anyone trying to get their Fetch points or rewards , this is the only temporary solution Ive found to allow apps to track in order to get my Fetch points just sign out of Media and purchases and stay signed out and when you need to use it sign back in. but as soon as you sign out, go over to privacy and security, and you should see that the apps are allowed to track. It's the only solution I have found so far, but I don't signed out obviously so hopefully they will figure something out soon.

lgillcpa

Level 1

8 points

May 16, 2024 6:36 AM in response to jdun22

Recently, this has been a bug that was resolved with updating my software to iOS 17.5.

May 16, 2024 5:02 PM in response to Bkattenburg

Has anyone resolved this yet

May 16, 2024 5:16 PM in response to lgillcpa

Mine didn’t, updated to 17.5 this evening.

Re61Ct

Level 1

8 points

May 16, 2024 5:52 PM in response to jdun22

I hope Apple gets this figured out. Everything was working fine until my phone updated this afternoon. Ergh!!! Tried all the suggestions and nothing works.. Oh, and I'm plenty old enough :)

May 17, 2024 3:57 AM in response to scere24

This is the same thing. I just want my fetch to track. It is greyed out after the update.

Jun 25, 2024 11:57 AM in response to jdun22

This also happened to me....I did almost all the thing that is required to enable the feature...but still didn’t work out...Please someone help....is this somekind of problem???

I’m unable to change the ‘Allow Apps to Request to Track’ option