User profile for user: jdun22
jdun22 Author
User level: Level 1
24 points

I’m unable to change the ‘Allow Apps to Request to Track’ option

Settings> Privacy & Security> Tracking> “Allow Apps to Request to Track” is greyed out, it won’t let me change the setting at all. I know i’m of age because I am 19 years old and the age requirement for App Tracking is 18. “This setting cannot be changed because your Apple ID does not meet the minimum age requirements.” Can anyone help me solve this issue because it’s been like this for awhile now.


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iPhone 11

Posted on Aug 7, 2023 6:17 AM

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User profile for user: Limnos
Limnos
User level: Level 10
426,755 points

Posted on Aug 7, 2023 6:20 AM

Click on this link to learn what it means if an app asks to track your activity --> If an app asks to track your activity - Apple Support

"In some circumstances, the "Allow Apps to Request to Track" setting can't be turned on, including: 

For users with child accounts or under age 18 by birth year, signed in with their Apple ID*"


Make sure you have the correct birthday set. If you recently turned 18, try logging out of your account and back in again as worked for multiple users in this topic --> App Tracking Age Requirements Issue - Apple Community


Click on the link to read how to 'Update the birth date associated with your Apple ID' - Update the birth date associated with your Apple ID - Apple Support


If you wish to ask Apple about this:

Choose your country or region - Official Apple Support


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I’m unable to change the ‘Allow Apps to Request to Track’ option

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