apple watch won't unlock Mac

My apple watch SE won't unlock my Mac from the home screen, i get the message "unlocking with apple watch", after nothing happens , then I get the input box looking for me to type in my password.


This feature was working but stop working about some time around I install an update. the watch will still unlock apps that require a password like in settings the Password app.


I have check many times in settings, login password, apple watch and the option is always on (the slider is blue), I have logged out and back in, shut down my Mac and back on and waited on the lock screen to see if the input box would disappear and the Mac would unlock for long time and nothing work.


anyone has and suggesting would be very much appreciated, and thanking you in advance.





iMac (2017 – 2020)

Posted on Aug 7, 2023 9:20 AM

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Posted on Sep 17, 2023 9:21 AM

Problem was resolved yesterday evening.


The issue was the watch was not on WiFi.

We had some issues with wireless connectivity and I had been troubleshooting that for the past few days.

(Note: a single bad ethernet cable can disrupt an entire wired/wireless network.)


Using a network analysis tool from an Irish company whose name rhymes with Thing, I could see my phone had an IP, however the watch also needs an address.


So, I unlinked my watch from my phone, and rebooted the watch.

Helpfully, I received a security alert that a new device was on my network (the watch).

After relinking watch to phone, it now functions properly.

*It might have been possible to simply restart the watch to obtain the same result.

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24 replies

Nov 28, 2023 4:34 AM in response to brbo

I SAY AGAIN. THE WATCH IS SIGNED INTO iCloud on the same network WITH the SAME AppleID. WiFi AND Bluetooth BOTH are active.


I've been following this glitch for YEARS through at least four MacOS, iOS, and WatchOS versions. I've not found way to replicate the spontaneous failure NOR a straight-forward, reliable means of restoration. Any attempt to turn the function back on in MacOS System Settings results in the following BOGUS message (The Mac, iPhone, AND Watch ALL are on the SAME WiFi network and signed into the SAME AppleID):


Nov 28, 2023 6:43 AM in response to interrobang

Replies that ignore the posted problem, disbelieve what the post referred to actually says, or offer irrelevant advice are not helpful.


FindMy from iCloud.com locates the Watch. Would that be possible if the watch was not active on WiFi?


The Watch app on the iPhone says the watch is signed into the same AppleID as the Mac and the iPhone.


What do you make of the MacOS System Preferences error message?


Dec 29, 2023 7:48 AM in response to inaworldofhurt

OK, this procedure worked ONCE. My problem has been that whatever seems to work doesn't work consistently. So, I'll let you know if it works over and over again.


This is a four year old (at least) issue that Apple has been ignoring over successive major updates of MacOS, iOS, and WatchOS. The setting turns itself from on to off spontaneously without apparent cause. Attempting to turn it back on produces this obsolete, and therefore totally useless diagnostic--


That message only confuses the issue. A setting that had been working stops, BUT the Mac, iPhone, and Watch all remain signed into a common iCloud and Apple-ID, using the same WiFi Network, and all are linked together through Bluetooth (turning Bluetooth off and back on has no effect BTW), according to Apple's support pages it *should* be possible to turn Use Apple Watch to unlock your Mac back on. However, attempting to do so fails and produces the above nonsense diagnostic.


There are numerous long strings on this topic in the support communities that searching for a topic often overlooks. It's way past time for Apple to fix this bug.

Dec 31, 2023 2:37 PM in response to brbo

That bogus message does say that. Let us know when you find a way to use the Watch app to sign into iCloud--a screen shot would be nice. The Watch app should confirm that the Watch is signed into an AppleID.


IF the Watch had been unlocking the Mac and suddenly stopped doing so; you are likely to find: 1) the Watch is still signed into the same AppleID as the Mac and the phone, 2) all three are active on the same WiFi network, 3) Bluetooth is on for all 3 devices AND the Bluetooth setting on the iPhone indicates that it is paired with the Watch.


In short, ALL of the requirements for the Watch unlocking the Mac are met, yet it doesn't. Now what?

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apple watch won't unlock Mac

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