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User profile for user: clint2166
clint2166 Author
User level: Level 1
6 points

iMessage Pinwheeling Constantly

I'll reboot; imessages will run fine, then after a little bit of time it'll pinwheel. In console all I see is this:


{"bug_type":"313","timestamp":"2023-08-08 19:34:12.00 -0500","os_version":"macOS 13.5 (22G74)","roots_installed":0,"incident_id":"0B37BF09-B16D-4B5B-8334-C379573510BF"}

{"user_guid":"416EE10F-48C7-4E20-9F3D-A48766E2EE32","session_start":1691541253,"agent":"parsecd\/1 (iMac19,2; macOS 13.5 22G74) spotlight\/1","country_code":"US"}


I just don't know how to read it lol.


Suggestions?

Posted on Aug 8, 2023 5:38 PM

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User profile for user: jdo_apple
jdo_apple
User level: Community Specialist

Aug 9, 2023 12:43 PM in response to clint2166

Hello clint2166,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to get the Message app to open on your Mac. First, try running First Aid on your hard drive with the built in Disk Utility tool, as this can correct simple issues like you're experiencing.



How to repair a Mac disk with Disk Utility - Apple Support



Next, use safe mode to start up your Mac as it does the following things:



  • Verifies your startup disk and attempts to repair directory issues, if needed
  • Loads only required kernel extensions
  • Prevents Startup Items and Login Items from opening automatically
  • Disables user-installed fonts
  • Deletes font caches, kernel cache, and other system cache files



Log in to your user account and test the issue while in safe mode and then restart normally and test the issue again.



Use safe mode on your Mac - Apple Support



Cheers!

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iMessage Pinwheeling Constantly

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