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I have latest OS, no restrictions, adequate wifi and cell coverage, and 15 email accounts. I am unable to add an email account because it is grayed out and unable to delete any of my accounts because they are grayed. What am I missing? Thanks for any help!
It certainly sounds like you have a managed device.
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
If you are sure it isn't managed, refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
It certainly sounds like you have a managed device.
If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.
- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support
Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes.
- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.
If you are sure it isn't managed, refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support
Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support
Thanks for your answer. This is my own device and not managed. I used to be able to access the accounts but I don’t know when or why I lost access.
So I just figured out why I couldn’t access add email account. At some point I must have created a screen time passcode. I turned that off and now I have full access. Yay!
That option for Share Across Device is also greyed out for me and I can't turn it off.
Probably the same issue and solution.
in my settings my I am unable to access my Apple Password ICloud or emails setting - all are greyed out. My phone provider has updated their system and I need access to update my email details- Telstra
Add email account on iPhone is grayed out
