Fingerprint sensor not responding on MacBook Air

After I came back from a month long trip, i tried opening my laptop as usual and it asked me to unlock with a code which i thought was the standard practice, but after i closed it and opened it again it didn't automatically unlock using my finger print ID instead i had to click on the enter password and then type the password. I thought it's a bug and I shut down the machine completely and restart it and went through the same process but it still didn't work. I looked for updates, installed them, restart the machine and it still didn't work. It hasn't worked since then. I erased all the fingerprints and tried installing them again and it doesn't register.

I don't understand what happened but my fingerprint sensor isn't working.

MacBook Air M2. bought it a few months ago


[Re-Titled by Moderator]

MacBook Air 13″, macOS 12.5

Posted on Aug 9, 2023 10:27 AM

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Posted on Oct 27, 2024 2:10 PM

I've noticed that to make fingerprint works it is necessary to touch by hand MacBook case in any place. If you touch sensor only by the finger, probably it cannot measure resistance of the finger correctly. Also if you are not touching the case of Macbook during fingerprint enrollment then it fails.

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Fingerprint sensor not responding on MacBook Air

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