Battery is not holding charge very long. The phone is only 3 months old
Charge to 100% over night in 2 hours charge has dropped to64%. No apps running in back ground . This is a 3 month old phone
iPhone 5c
Charge to 100% over night in 2 hours charge has dropped to64%. No apps running in back ground . This is a 3 month old phone
iPhone 5c
Hi Nursingnumber1,
You mentioned in the notes your iPhone is an iPhone 5c. If so, it's possible there's a hardware issue with your iPhone battery. Regarding service for an iPhone 5c, the device would be considered obsolete. You can view more information here: Obtaining service for your Apple product after an expired warranty
However, if this is a newer iPhone model and the notes are incorrect, you can view helpful information in the section "When batteries chemically age" here: iPhone Battery and Performance
There's additional information in the same article for checking the battery health and other details on an iPhone 6 and later with iOS 11.3 or later.
Are you able to confirm the exact model iPhone you're having this issue with? If needed, the article here can help you check: Identify your iPhone model
Cheers.
Hi Nursingnumber1,
You mentioned in the notes your iPhone is an iPhone 5c. If so, it's possible there's a hardware issue with your iPhone battery. Regarding service for an iPhone 5c, the device would be considered obsolete. You can view more information here: Obtaining service for your Apple product after an expired warranty
However, if this is a newer iPhone model and the notes are incorrect, you can view helpful information in the section "When batteries chemically age" here: iPhone Battery and Performance
There's additional information in the same article for checking the battery health and other details on an iPhone 6 and later with iOS 11.3 or later.
Are you able to confirm the exact model iPhone you're having this issue with? If needed, the article here can help you check: Identify your iPhone model
Cheers.
Battery is not holding charge very long. The phone is only 3 months old