Message location sharing stuck on the old phone

I recently noticed a weird behaviour in the location sharing of Message app.


Where although I have setup my new phone (14 pro) and set sharing locations from this device, the popup here is still saying my location is shared from a previous device (13 pro max, which was already erased and removed from my Apple ID). See screenshot below. I hope someone can shine some lights and provide suggestions how I can solve this.


iPhone 14 Pro

Posted on Aug 9, 2023 5:58 PM

Reply
1 reply

Aug 10, 2023 1:10 PM in response to coldfront17

Hello coldfront17,


Let's check under the Settings > General > About > Name menu, to verify that your new iPhone wasn't automatically assigned the name of your prior iPhone. You can also find more details on that process in this resource: Change the name of your iPhone - Apple Support


If that still persists after verifying your new iPhone has a different name, are you still seeing entries for your prior iPhone in the Find My app?


How about if you sign into the iCloud website? iCloud


Let us know, and we'll keep moving forward based on those details.

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Message location sharing stuck on the old phone

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