zemozits wrote:
I recently took my 2019 A1990 to Apple because it won’t turn on. Absolutely no sign of power. Checked the P/S and reset the SMC? And nothing. Apple did the same with no results. Offered me a flat rate repair for $695. I thought this was ridiculous and went home, very disappointed. Checking on the internet this seems to be a very common occurrence.
I was just wondering how common of an occurrence this is and if it is at the level that Apple should acknowledge some design responsibility and recall and repair these units. These flat rate repairs will guarantee to get you running, but 90% are probably a bad component and the other 10% may not be repairable. These cost Apple $695 to repair, but they have made $600 on all the simpler repairs. Let me know if you see see this as a common failure and if there is anything Apple is doing to address this. It would be nice if Apple would share some statistics to see how common this problem is.
[Re-Titled by Moderator]
You can submit your Apple Feedback here: Product Feedback - Apple
logic boards are replaced not repaired.
'polls' such as yours are frowned upon according to the TOU in these Apple Support Communities...
Apple Support Communities Use Agreement - Apple Community
There is no Service Program for this 15" 2019 logic board issue
you can read more: Apple Service Programs - Apple Support
Keep in mind Service work, parts and labor only warranty is 90-days...full stop.
Typically in the past if Apple does release a Service Program, they have offered a refund for out of pocket expense parts & labor for the exact issue covered.
Service Programs are triggered by the percentage of all MBP of this spec vs the number of failures documented.
We are not privy to this %, or have any more insight.
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
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I would not buy a new Mac today (read your 2019) without including the "AppleCare+ " which would have given you the option for the "Extended" Warranty annually
If you have AppleCare+
AppleCare Products - Mac - Apple
Extend your AppleCare+ coverage
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