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My card can’t be added on my Apple Wallet

Since I got my new Iphone, this message pops up when I try to add my card to my apple wallet.

These cards are available to use in apple wallet, like i did whit my last Iphone. Please, may someone help me?


[Re-Titled by Moderator]

iPhone 14 Pro Max

Posted on Aug 11, 2023 1:18 PM

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Question marked as Top-ranking reply

Posted on Jan 1, 2024 9:00 PM

I’m having the same issue. I can add cards to my watch but not my phone. Have you found a resolution? Apple blames the bank. The banks blame Apple.

135 replies

May 18, 2024 3:12 PM in response to exarlos

I’ve been working on this issue for the past two years and finally found a solution to the matter.


After calling TD I spoke to this woman in the technical department and mentioned that she entered some notes in my account and needed to go to the bank so they review the notes they can reissue a new card. The banker explained to me that instead of simply changing my card, she needs to issue a new card and manually transfer all the data to the new card (still dont understand what that really means).


When she was doing the necessary changes, she realized there was a second card in my account (that TD randomly sent) which I never used so she thinks that might have caused a problem.


Long story short, now everything is working.

My card can’t be added on my Apple Wallet

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