My card can’t be added on my Apple Wallet

I managed to sort mine. If I go to the Apple wallet directly through the app, then go to add a new card (after having removed the old expired card), it was showing an option to add a “previous card”. When I went in there I clicked edit and deleted those cards, completely solving the problem and letting me add them no worries afterwards.

You replied to a 7 month old post and your symptoms have nothing to do with the original post or any other contributor to this thread. I encourage you to make a new thread with your content above and I’ll reply. I hesitate to reply here and spam dozens of other community members with unrelated material.

Create a new post/thread with your specific issue(s) and we can try to help. A multi page thread has perhaps dozens of community members with similar issue, but vastly different solutions. People that have tried what is your fix find it confusing and it becomes impossible to help anyone.

I’m just working this issue with Apple support. This maybe a work around, possible. I’m waiting for a call back….

Go into “All Watches”and click the “i” in the watch app.

Unpair Apple Watch

This removes all data. (Something gets stuck in there)Don’t worry you will get it back.

when it comes back you want no data. Thing will be blank when it all comes back.

Add the card on the watch like you normally add a card.

Unpair the watch again

when it comes back pick a backup file you’ll see. Look closely at the dates.

Select the second oldest if it’s a recent backup file.

have a look at the wallet it should be now be there. Hopefully.

It’s a long painful process…

There are multiple fixes. The issue with these huge threads are there are multiple issues being discussed with multiple solutions being given out. But people are apply the wrong fixes thinking every issue is the same. If you want to create a separate post, I’d be happy to help you troubleshoot your issue.

I’m not certain but I’m pretty sure this is an issue with iOS version 17 because I am having the same problem and it only started after updating to iOS 17. Was able to add cards just fine before iOS 17 but now I’m having issues every time I add a new card. (this does not include adding a card through the banks app to my Apple wallet)

If you can add it through the banks website or their app, it indicates the bank or Payment Network (Visa, MasterCard etc.) is having verification issues. Apple is not a bank and cannot verify your card. Only the issuing bank or a third party verification service (Payment Network or merchant services provider) and verify the card/account. When you add the card manually using Apple Wallet, the banks verification procedure changes. It’s the manual verification process that is failing and that’s basically your banks issue.

Try to get your issue escalated up the tiers of support at the bank and hopefully they can resolve the issue for you. The bank’s support team may need to contact the Payment Network or verification services provider. Consumers will have no luck trying to get support from Payment Network etc.

yeah i can’t seem to get to add a payment method at all on my iphone, it’s so annoying. like other people said, apple support just say it’s the bank.

if anyone knows any tips pls lmk because this is genuinely so fkn annoying..

This is a complicated issue. If you want to troubleshoot the issue please create a new post and explain what you’re experiencing.

These large threads have many subscribers and it’s next to impossible to help an individual. Not to mention spamming the members that have already resolved their issues.

This is a complicated issue. If you want to troubleshoot the issue please create a new post and explain what you’re experiencing.

These large threads have many subscribers and it’s next to impossible to help an individual. Not to mention spamming the members that have already resolved their issues.

This is a complicated issue. If you want to troubleshoot the issue please create a new post and explain what you’re experiencing.

These large threads have many subscribers and it’s next to impossible to help an individual. Not to mention spamming the members that have already resolved their issues.

Not sure what you meant by response period. Do you mean a limit on time frame for filing or what exactly? I think CFPB responds back to you in 30 days or less.

Do you have an open ticket number from Apple Support on the issue? You’ll need that for the complaint.

You just need to request the issue be escalated to the next level. Eventually it’ll get to engineering in most cases. The real issue in my experience is the lack of communication between Apple, bank and Payment Network. The bank or Payment Network claim fraud prevention and CFPB lacks any authority to do much, if anything.

myself, I've tried apple, I've tried the bank, the bank(branch) has tried the PNO, they've tried to get engineering involved, I think the reason in my case why CFPB was suggested was to get the bank's higher ups to ask 'why do we have a customer losing their mind here'

I encountered this problem a year ago with my debit card after getting a new iphone and couldn't fix the problem so gave up. Decided to work on problem again this week and called BofA (again). The agent sent me to the BofA mobile app, and then to click on "Manage Debit/Credit Card" from top menu. Turns out my debit card had never been verified/authenticated. Problem easily solved. Hope this helps someone.