Find my option share my location

I lose my iPhone XSMax and want your support to get it back and option for find my iPhone it is not working so

ple help me


[Edited by Moderator]

iPhone XS Max, iOS 16

Posted on Aug 11, 2023 11:16 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2023 6:31 PM

Hello 1677_,


We are sorry to hear about your lost iPhone. Find My will be the only way to locate your device if it has been lost or stolen. Check out this link for more information: If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


"1.Look for your device on a map

To find your device, sign in to iCloud.com/find. Or use the Find My app on another Apple device that you own.

If your iPhone, iPad, or iPod touch doesn’t appear in the list of devices, Find My was not turned on. But you can still protect your account if Find My was not turned on.

 

2.Mark as Lost

When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device. 

Mark your device as lost

 

3.Report your missing device to local law enforcement

Law enforcement might request the serial number of your device. 

Find the serial number

 

4.File a Theft and Loss claim

If your missing iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement.

File a claim

 

5.Remotely erase your device

If you erase a device that had iOS 15, iPadOS 15, or later installed, you can still use Find My to locate the device or play a sound on it. Otherwise, you won't be able to locate the device or play a sound after you erase it.

If you have AppleCare+ with Theft and Loss, do not remove the device from Find My or your Apple ID.

Erase your device

 

6.Contact your wireless carrier

If the missing device is an iPhone or an iPad with cellular, report your missing device to your wireless carrier. Ask the carrier to disable your account to prevent calls, texts, and data use. And if your device is covered under your wireless carrier plan, file a claim.

 

7.Remove your missing device from your account

If you have AppleCare+ with Theft and Loss, do not remove your lost iPhone from Find My or your Apple ID until your claim has been approved.

Go to appleid.apple.com to remove the missing device from your list of trusted devices."


Cheers!

2 replies
Question marked as Top-ranking reply

Aug 12, 2023 6:31 PM in response to 1677_

Hello 1677_,


We are sorry to hear about your lost iPhone. Find My will be the only way to locate your device if it has been lost or stolen. Check out this link for more information: If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


"1.Look for your device on a map

To find your device, sign in to iCloud.com/find. Or use the Find My app on another Apple device that you own.

If your iPhone, iPad, or iPod touch doesn’t appear in the list of devices, Find My was not turned on. But you can still protect your account if Find My was not turned on.

 

2.Mark as Lost

When you mark your device as lost, you remotely lock it with a passcode, keeping your information secure. This also disables Apple Pay on the missing device. And you can display a custom message with your contact information on the missing device. 

Mark your device as lost

 

3.Report your missing device to local law enforcement

Law enforcement might request the serial number of your device. 

Find the serial number

 

4.File a Theft and Loss claim

If your missing iPhone is covered by AppleCare+ with Theft and Loss, file a claim for an iPhone replacement.

File a claim

 

5.Remotely erase your device

If you erase a device that had iOS 15, iPadOS 15, or later installed, you can still use Find My to locate the device or play a sound on it. Otherwise, you won't be able to locate the device or play a sound after you erase it.

If you have AppleCare+ with Theft and Loss, do not remove the device from Find My or your Apple ID.

Erase your device

 

6.Contact your wireless carrier

If the missing device is an iPhone or an iPad with cellular, report your missing device to your wireless carrier. Ask the carrier to disable your account to prevent calls, texts, and data use. And if your device is covered under your wireless carrier plan, file a claim.

 

7.Remove your missing device from your account

If you have AppleCare+ with Theft and Loss, do not remove your lost iPhone from Find My or your Apple ID until your claim has been approved.

Go to appleid.apple.com to remove the missing device from your list of trusted devices."


Cheers!

Aug 12, 2023 6:41 PM in response to 1677_

1677_ Said:

"Find my option share my location: I lose my iPhone XSMax and want your support to get it back and option for find my iPhone it is not working so ple help me"

-------


For reference...

Troubleshooting a Lost iPhone


Find My can only be enabled directly on the iPhone. It cannot be enabled elsewhere. So, is it enabled on the iPhone? IF not, you'd have to do so the olde fashioned way: Backtrack your location.


So, what to Try:

  • Dial it: See if it is heard ringing


  • Ask Local Authorities: See if it has be hanged over.


  • Text It: Ask whomever has come across it, to contact you.


  • Ask Someone: See if someone you know (i.e. Friend, or Family Member) if that came across it.


  • Backtrack your Locations: If you are at a coffee shop, or a library, stop by and see if it was safely placed aside.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Find my option share my location

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