can't pay with apple pay

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4 points

can't pay with apple pay

i can add my visa card to my apple wallet, but i can't pay.

at the store, when i double tap the home button, the card appeared, then touch ID, it said hold near reader. The staff put my phone near the pos but i can't pay. The reader works normally, other customers can pay with apple pay excecpt me. My phone is iphone 6s plus, ios 15, region vietnam, my card has enough money, i dont understand what happen. it ****** me off.

iPhone 6s Plus

Posted on Aug 12, 2023 2:04 AM

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Answer 1

Aug 12, 2023 4:15 AM in response to nanacute23

Make sure your device is update to the latest iOS it supports. Apple Pay was just launched 4 days ago in Vietnam. It could be an issue with the merchant. Have you tried any other merchants? It’s odd the the clerk/staff has to take you iPhone. If the merchant uses older hardware, that may be part of the issue.

You also try a forced restart and logging out of Apple Account and then logging back into your account.

Update iOS on iPhone - Apple Support

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can't pay with apple pay

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