iPhone 13 Pro Max White Screen

We bought iphone 13 pro max on last year june. Today i.e. aug 13 we faced a major issue. The screen completely went white . We took the phone to the service center. They confirmed its display issue. We followed the threads in iphone 13 and found its very common and happening for a lot of people post upgrade. The customer care here asked for around 35k. The issue is bot caused by any hardware or software damage. None of these was damager by user i.e. us. Then why we have to pay such a lum sum amount for it. Need assistance on this. As a lot if important data is stored in that phone.


[Re-Titled by Moderator]

iPhone XS, iOS 16

Posted on Aug 13, 2023 7:47 AM

Reply
Question marked as Best reply

Posted on Nov 7, 2023 1:58 AM

Dear members,


Apple should stop producing this kind of faulty units. I lost the trust in them and their customer support and resolution of the issue is horrible. We should file a consumer case against the White Screen issue on iPhone 13 Max Pro. They have to run a program to recall the phones immediately.

Similar questions

66 replies

iPhone 13 Pro Max White Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.