iPhone 13 Pro Max White Screen

I got the same issue happen on 13 Pro. And contacted their support/advisor hotline which is wasted over 4 weeks of time to waiting for their so called in-charge advisor to follow up my case, everyone/everytime will spent your time to collected the case info at the 1st call phone conversation, then promised to reply/update about 4 working days. However, on 4 days later you will received a email said unable to reach you by phone (but your phone is no incoming call ringing & missed call record), asked to contact their hotline again to assign a next incharge to follow and open another case ticket. I repeated this loop over 5 times wasted over 1 month.

Unfortunately the Apple suddently change to biz behavier recently preiod they currently give up the both product quality & premium user experience which is most critical advantage to support their products to offer premium price. However, once they are going to drop the brand value, that will be another epic story like the Korea's top tier brand LG mobile since 2016.

****Actually to prevent potential investment lose matter, Financial firm/Global Investor should alert on current situations of apple. Specifically Apple stock, which has already lost $380 billion of market value this year, will be tested again this week as the company is expected to report a 5% annual drop in sales. (Information from Forbes 20240502)

I got the same issue happen on 13 Pro. And contacted their support/advisor hotline which is wasted over 4 weeks of time to waiting for their so called in-charge advisor to follow up my case, everyone/everytime will spent your time to collected the case info at the 1st call phone conversation, then promised to reply/update about 4 working days. However, on 4 days later you will received a email said unable to reach you by phone (but your phone is no incoming call ringing & missed call record), asked to contact their hotline again to assign a next incharge to follow and open another case ticket. I repeated this loop over 5 times wasted over 1 month.

Unfortunately the Apple suddently change their biz behavier recently preiod they obviously give up the both product quality & premium user experience which is most critical advantage to support their products to offer premium price. However, once they are going to drop the brand value, that will be another epic story like the Korea's top tier brand LG mobile since 2016.

****Actually to prevent potential investment lose matter, Financial firm/Global Investor should alert on current situations of apple. Specifically Apple stock, which has already lost $380 billion of market value this year, they are going to downhill and will be incresing the annual drop in sales. (Information from Forbes 20240502)

I bought iphone 13 pro max 2 years back and my warry also expired i got a white screen problem after updating ios 17 and i have approached to nearest authorised apple service they asked to 1/3 rd of new mobile cost . How can we pay such huge amount for just screen repair and it is not our fault it is an update glitch so please fix the problem or replace the mobile

I agree! I haven't even paid for the phone yet and there is no damage to the phone. All I did was update to their software and they are going to charge me for the repair, BAD BUSINESS! And then no effort to resolve the problem that has apparently been an issue for quite a while. Might be time to switch to an Android and I am going to tell everyone I know not to bother unless they want to throw money away.

Hi Sujith I also have the same problem in my iPhone 13 pro max (2 years) after update to 17.5 iOS the display fully turned white after one day. How did you finally fix the issue. I'm from Kerala Alappuzha and there are two service centre near me it's eranakulam and Kottayam... Do you think I can get a free fix if I go to one of them. It isn't even my fault. 😩

wow, you and i have the same problem! The death screen and rusty screws, My 13 is declared dead today and all they can say is SORRY! WTH. An expensive phone and short time life. It totally crushed my trust with Apple and this could well be the last Apple product for me.

It's quality issue

apple need to resolve this issue

Thank you! But two links can't be visited now. It seems they are deleted.

how did you resolve this issue..? or repair it..?

Hey Omar, Can you please re-upload those links? They are deleted.

I have my iPhone 13 pro max and the screen turn full white and I’ve been to repairs iPhone and the screen cost over $500

Thanks Vivek. Good for you. But this does not mean everyone can get the same help. How did they identify this is manufacturing defect ??

We should not expect much worse than this. Because this is Apple and all they care is their new models and how to make customer pay for each and every vulnerabilities.

Thanks for the information Vivek. Service Center here at Ernakulam straight away said we need a screen replacement without opening the device. I do not think they even analyzed it properly.