iPhone 13 Pro Max White Screen

Hi…,

I had the same issue. I first went to service center and they asked to do backup and then i went to the service centre they told they want to do some testing. And i have connect to support regarding this but the support person was so roude and not responding for my issue. Then again i connect with other support person then they helped me with service center and then the service person informed me that they have got me one time exception and i fix my phone with. My phone was out of warrentt

Today, randomly while using my 13 pro max screen started to flicker white screen. I restarted and screen stayed on white screen. Joining in to the que of Me too with this issue. From forums and trying force restarts, this is permanent. with no money to visit service center, I need to find a third party service center to fix the problem with display.

I got the same problem on 13 Pro. Just want to know whether the iphone display parts define as consumers parts right now.

The Apple advisor team asked me to wait everytime, the case was created since 2-Apr which over 3 weeks. The Apple become a sh it recently with poor management!

I got the same issue happen on 13 Pro. And contacted their support/advisor hotline which is wasted over 4 weeks of time to waiting for their so called in-charge advisor to follow up my case, everyone/everytime will spent your time to collected the case info at the 1st call phone conversation, then promised to reply/update about 4 working days. However, on 4 days later you will received a email said unable to reach you by phone (but your phone is no incoming call ringing & missed call record), asked to contact their hotline again to assign a next incharge to follow and open another case ticket. I repeated this loop over 5 times wasted over 1 month.

Unfortunately the Apple suddently change to biz behavier recently preiod they currently give up the both product quality & premium user experience which is most critical advantage to support their products to offer premium price. However, once they are going to drop the brand value, that will be another epic story like the Korea's top tier brand LG mobile since 2016.

****Actually to prevent potential investment lose matter, Financial firm/Global Investor should alert on current situations of apple. Specifically Apple stock, which has already lost $380 billion of market value this year, will be tested again this week as the company is expected to report a 5% annual drop in sales. (Information from Forbes 20240502)

I got the same issue happen on 13 Pro. And contacted their support/advisor hotline which is wasted over 4 weeks of time to waiting for their so called in-charge advisor to follow up my case, everyone/everytime will spent your time to collected the case info at the 1st call phone conversation, then promised to reply/update about 4 working days. However, on 4 days later you will received a email said unable to reach you by phone (but your phone is no incoming call ringing & missed call record), asked to contact their hotline again to assign a next incharge to follow and open another case ticket. I repeated this loop over 5 times wasted over 1 month.

Unfortunately the Apple suddently change their biz behavier recently preiod they obviously give up the both product quality & premium user experience which is most critical advantage to support their products to offer premium price. However, once they are going to drop the brand value, that will be another epic story like the Korea's top tier brand LG mobile since 2016.

****Actually to prevent potential investment lose matter, Financial firm/Global Investor should alert on current situations of apple. Specifically Apple stock, which has already lost $380 billion of market value this year, they are going to downhill and will be incresing the annual drop in sales. (Information from Forbes 20240502)

Even I had faced the same issue that my iPhone 13 pro just went black and it was white screen and it was turning into dim and bright white.

But I had no idea what to do and my friend told me a place where I could repair it for lesser cost, than what Apple had told me which was around 35K and I had done it for 10K.

Adarsh Nambiar

7.0.2.5.8.3.7.5.5.8

Same issue happened to my mobile in the morning and now its showing the white screen, no damage at all,

@apple should provide the solution for it. Its very frustrating.

Mobile age :--> 16 months

I am too facing the same issue , I took care of my phone like anything. no drops or damages, the screen went completely white

It happened to my phone earlier today, and I got it fixed already. The main cause of the white screen is the faulty clip attached to the screen, it is a seperate piece

It's quality issue

apple need to resolve this issue

Thank you! But two links can't be visited now. It seems they are deleted.

how did you resolve this issue..? or repair it..?

I encountered the same issue on my iphone 13 pro. Out of luck, I'm being asked to pay for the screen replacement coz this defect was not covered under any service program. Real disappointment