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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Every time I go to change my playlist cover photo it lets me select a picture but then glitches/ quits when it is supposed to go to the cropping stage. (I don’t have Apple Music btw this is just music I bought from the iTunes Store)
iPhone 12
Hi Paperstarzz,
Thanks for using Apple Support Communities. We understand you're experiencing an issue with the Music App unexpectedly closing, and we're happy to help. Check out the steps below to help resolve issues with apps closing unexpectedly.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
See more about those steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Thanks.
Hi Paperstarzz,
Thanks for using Apple Support Communities. We understand you're experiencing an issue with the Music App unexpectedly closing, and we're happy to help. Check out the steps below to help resolve issues with apps closing unexpectedly.
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
See more about those steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Thanks.
Did all what Stevi_S wrote, and it’s still don’t work. Sounds like average “turn off and turn on”.
Music playlist photos
