Subscription cancelled but the amount deducted

I have a cancelled a subscription but still the amount has been deducted through UPI Mandate. I tried to use Refund option available in apple support but it do not show any transaction and couldnt proceed further.INR 699 has been deducted


[Edited by Moderator]

iPhone XS, iOS 16

Posted on Aug 13, 2023 10:03 PM

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Question marked as Top-ranking reply

Posted on Sep 7, 2024 8:01 AM

Found the solution,

if the google pay or upi mandate is had a successful transaction, there are 2 options,

1.go to https://reportaproblem.apple.com/?s=6, signin with apple & click "I'd like to", then choose "Request a refund".

if you can see the transaction, report it


2.else like in my case it didnt show yet, call this apple customer care number - 0008001009009

they will help you - the solution we have wait 48hrs after transaction to show up in above link, then report for refund

else upi will refund if it was a failed,


apple provided with case id,

will update once i receive the refund, hopefully in 2-4 days


33 replies

Jun 14, 2024 3:30 AM in response to Sharath Molagavalli

I had opted For the 6 months free Trial of Apple Music, And then when the trial was about to expire, I cancelled my subscription 2 Days prior to the last date from which it would start renewing. The next Day after cancelling, I get a message that the auto renewal has deducted the amount from my bank account. And since i had cancelled one day prior to that deduction so it wouldn’t be a surprise that when i opened apple music after the deduction there was no sign of it being renewed and also it was showing that I have an active Subscription going on when there was none. Its Really annoying to see your account being deducted after cancellation and also not reaping any benefits from that transaction and You cannot do nothing about it.

Sep 7, 2024 1:47 AM in response to Sharath Molagavalli

I have gone through similar case as I had also canceled LinkedIn premium subscription from apple subscription. I also did not find any transaction details on Apple but Rs 5900 have been deducted using UPI on 7th sep .

I checked on LinkedIn portal for transaction/subscription details it was not available and on apple subscription history also not available.

If any one can help us to find a way to get amount refunded A Big Thanks

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Subscription cancelled but the amount deducted

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