I have a cancelled a subscription but still the amount has been deducted through UPI Mandate. I tried to use Refund option available in apple support but it do not show any transaction and couldnt proceed further.INR 699 has been deducted
[Edited by Moderator]
iPhone XS, iOS 16
Found the solution,
if the google pay or upi mandate is had a successful transaction, there are 2 options,
1.go to https://reportaproblem.apple.com/?s=6, signin with apple & click "I'd like to", then choose "Request a refund".
if you can see the transaction, report it
2.else like in my case it didnt show yet, call this apple customer care number - 0008001009009
they will help you - the solution we have wait 48hrs after transaction to show up in above link, then report for refund
else upi will refund if it was a failed,
apple provided with case id,
will update once i receive the refund, hopefully in 2-4 days
You will review the refund back in a week, i have got mine in 2 days
Its the same for me
Hi, how did you contact them?
Subscription cancelled but the amount deducted
