when i type letters to people, almost always it changes all the letters to q in the middle of the paragraph. I also notice it types out much slower at this time. Sometimes it does it a lot in the paragraph, but not always. I have an iPad Mini 4.

So it looks something like this…” I told Julqqqqqqqqqqqqq “. It doesn’t stop until it either finishes the amount of letters I typed (like finishing the sentence)but most often I stop it by tapping elsewhere so the red dotted line appears under the word. Then I have to stop and fix the error. It’s so annoying. I already checked my settings and everything is right to the best of my knowledge.

iPad mini 4, iPadOS 15

Posted on Aug 14, 2023 5:41 AM

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Question marked as Best reply

Posted on Aug 14, 2023 6:13 AM

Are you using an external keyboard - or the iPad’s on-screen keyboard to enter text?


If using an external keyboard, it may have a fault or a stuck/broken key.


If using the on-screen keyboard, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


Otherwise, consider visiting the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and if using one, your keyboard:

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Best reply

Aug 14, 2023 6:13 AM in response to PuddleJumper63

Are you using an external keyboard - or the iPad’s on-screen keyboard to enter text?


If using an external keyboard, it may have a fault or a stuck/broken key.


If using the on-screen keyboard, try a forced-restart - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


Otherwise, consider visiting the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and if using one, your keyboard:

Genius Bar Reservation and Apple Support Options - Apple

when i type letters to people, almost always it changes all the letters to q in the middle of the paragraph. I also notice it types out much slower at this time. Sometimes it does it a lot in the paragraph, but not always. I have an iPad Mini 4.

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