You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 16.6 Mail app does not allow IMAP behavior change of Junk to Spam



The problem: The iOS Mail application creates an arbitrary folder called "Junk". My ISP (and many others) use a folder called "spam". There is no way to change this behavior. This is a problem because:


1) If the iOS mail application can't move or map messages to "spam", my ISP's "Spam Assassin" program does not see or process any email as spam. No spam rules will be applied, and all I'm doing is moving a message to a useless "Junk" folder.


2) Spam Assassin (arguably the most used spam software) cannot be reconfigured on the ISP side to change the name of "spam" to "Junk". I asked my ISP, and that change will be overwritten upon an update and is not allowed. All ISP's I've spoken to say the same.


Effect: Spam filtering on iOS does not work using most ISP's IMAP servers.


Possible Apple Solution? iOS should have an option under "MAILBOX BEHAVIORS" called "Junk Mailbox" that could be configured just like Drafts, Sent, Deleted and Archive can rather than creating its own inaccessible "Junk" folder. See attached image.



Posted on Aug 14, 2023 11:22 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2023 2:27 PM

Thank you the2introverts. To be clear, I am still wanting a possible workaround or fix if there is one though; my suggestion for a fix doesn't cancel out the possibility that there's a solution.

Similar questions

2 replies

iOS 16.6 Mail app does not allow IMAP behavior change of Junk to Spam

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.