Apple Music stutters on iPhone 14 Pro Max

I’ve been having this issue since I upgraded to the iPhone 15 pro. It’s happening on Apple Music and pandora on and off WiFi. It’s super annoying. It happens on EVERY song throughout the entire song. Help!!!

I'm having this problem as well. To be clear, I am not using the streaming service. This is music I have had stored locally for years. When I playback these tracks they cut out and stutter randomly. This always happens at a different place, so it's not an issue with the actual music file. The same tracks playback just fine on my iPhone.

Restarts have not helped. This has started happening since I got my M1 Mac a year ago.

M1 iMac, 2021

Mac OS 14.1.2

Music 1.4.1.29

has Apple responded to any of this? As this issue is super annoying. I thought my new 15pro max was broken. I was thinking the Bluetooth antenna was broken but then after I reset network settings it started stuttering while playing over the iPhone’s speakers.

I’m having the same issue on iPhone 13 Pro. It’s not a new phone. My subscription isn’t new. And this problem has been steadily getting worse for weeks now.

ive tried to remove and redownload music with no change. It happens on and off bluetooth

My husband and I are having this exact same issue. We have tried everything to fix the issue but nothing helps. It happens on all music whether it is downloaded or played via WiFi or cellular. It’s happening when connected to Bluetooth devices AND just playing on the device itself. So annoying. Apple please fix this!!!

Im having the same issue. My music randomly stutters. I have tried to reboot nothing helps. My computer has all the updates

Im having this issue on my Desktop. everything is updated....nothing helps...I rebooted everything in my house! still stutters. Getting irritating

I have tried all above...my music still randomly stutters. My computer has the latest updates. Think I'm about to bail. Good luck guys

I’m having the same issue! APPLE FIX THIA

Same issue!

playing music on iPhone 13

Music stuttering at random points on the track with Apple Music

tried downloading music to phone, same problem

Hi ShermanKlump,

Thanks for contacting Apple Support Communities!

We understand that music playing from your iPhone to your Bluetooth devices pauses unexpectedly, correct?

Is the music you're playing downloaded to your iPhone or is it streaming?

If the music is downloaded, this resource will help you to redownload music if you need it: Add and download music from Apple Music - Apple Support

"How to download music from Apple Music on your iPhone, iPad, or Android

1. Open the Apple Music app.
2. Add a song, album, or playlist to your library.
3. Touch and hold the song, album, or playlist that you added from Apple Music.
4. Tap Download."

If the music is downloaded, do you notice this happening after you delete and redownload the music?

Do you experience the same behavior while you're connected to a Wi-Fi network or when you don't have any Bluetooth devices connected to your iPhone?

We look forward to your reply.

Cheers!

Me too. I had an iMac 2014. It worked PERFECTLY but I needed an upgrade bc i couldn't download certain software updates. I buy the new mac mini w/ the 27 inch monitor. same issues as others are having. what a joke. i am so ****** off! that reply by the community specialist has not helped anybody. apple needs to evaluate this and i cannot believe that this issue was not picked up during testing!!!

Hello team,

It will be super easy for you to reproduce this error, just download for example drum loop, and put it on repeat, every 12-15 times it stutters. I just bought a new phone, out of box, with iOS 16.6 and I am shocked with this bug. This wasn't the issue with previous phone. Problem occurs without and with Wi-Fi, mobile data etc. I think it's your iTunes player buffer.

Test it with short and medium file size, various formats except mp3 (since mp3 contains silence before and after audio track).

Please raise the ticket.

Regards

Yes, I agree, this seems like an issue that needs to be addressed. I don't have stuttering when using my iPhone. Now have iMac M1 I think it's got a few years on it...I bought it used, just to use for my Apple music, it studders randomly and I'm so frustrated! I am about to look elsewhere to store/play my music. I think Apple Lost a customer here. Good Luck

Oh and all my updates are good to go

My iPhone 14 Pro won’t play my iTunes music. It just shuffles through the entire library and never plays any. It’s concerning but I listen to YouTube music.