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what if it does not let me upload on files

my phone was almost running out of storage when i took those pictures. it worked and it was fine when i took the picture. once taken the picture i checked my camera roll, they were just grey saying “unable to upload”. i’ve tried the method you recommended but which was uploading them to files, BUT i couldn’t even do that l. need some help, please i really need those pictures 😭😭

iPhone 12 Pro, iOS 15

Posted on Aug 18, 2023 9:34 AM

Reply
Question marked as Best reply

Posted on Aug 18, 2023 11:36 AM

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)


Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support


2. 

If you wish, you can upgrade the 5 GB free iCloud.

See -> What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


See also the following Apple articles:

Upgrade to iCloud+ -> Upgrade to iCloud+ - Apple Support

iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support

How to use iCloud on iPhone -> How to use iCloud on iPhone – Apple Support (UK)

Manage your iCloud storage -> Manage your iCloud storage - Apple Support


3.


Try to optimize the range of the mobile network, see Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart

If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support


4.

Charge the battery > 70%.

3 replies
Question marked as Best reply

Aug 18, 2023 11:36 AM in response to lallala777

1.

Try to free up iPhone device storage see this Apple articles below:

If you need more space for an update on your iPhone, iPad, or iPod touch

If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support


How to check the storage on your iPhone, iPad and iPod touch

How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)


Clear Other storage on your iPhone or iPad

Clear Other storage on your iPhone or iPad - Apple Support


2. 

If you wish, you can upgrade the 5 GB free iCloud.

See -> What's the difference between device storage and iCloud storage?

What's the difference between device storage and iCloud storage? - Apple Support


See also the following Apple articles:

Upgrade to iCloud+ -> Upgrade to iCloud+ - Apple Support

iCloud+ plans and pricing -> iCloud+ plans and pricing - Apple Support

How to use iCloud on iPhone -> How to use iCloud on iPhone – Apple Support (UK)

Manage your iCloud storage -> Manage your iCloud storage - Apple Support


3.


Try to optimize the range of the mobile network, see Apple articles below:

If you see No Service, Searching, or SOS on your iPhone or iPad

If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support

 

Manually update your carrier settings on your iPhone or iPad

Manually update your carrier settings on your iPhone or iPad - Apple Support

 

Update your network provider settings manually on your iPhone or iPad

Update your network provider settings manually on your iPhone or iPad – Apple Support (UK)


If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart

If you see a Cellular, Ultra Wideband, or Apple Pay Issue message after an iOS update or restart - Apple Support


4.

Charge the battery > 70%.

Mar 15, 2024 11:16 PM in response to lallala777

my phone was almost running out of storage when i took those pictures. it worked and it was fine when i took the picture. once taken the picture i checked my camera roll, they were just grey saying “unable to upload”. i’ve tried the method you recommended but which was uploading them to files, BUT i couldn’t even do that l. need some help, please i really need those pictures

what if it does not let me upload on files

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