iCloud encountered an error while trying to connect to the server

Could not login into windows 11 iCloud app or web iCloud.com.

iCloud encountered an error while trying to connect to the server.




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Posted on Aug 19, 2023 6:15 PM

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Posted on Aug 20, 2023 1:24 PM

Hello preferPC,


We have a great support article that might help with this. Please take a look at it here: Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support. Start out by checking these items, then follow the other troubleshooting in the support article if the issue persists:


"Before you change your security software's setup: 


We hope this helps. Let us know if we can assist with anything else at all. Take care.



113 replies

May 8, 2024 8:00 AM in response to preferPC

Same problem with me on my Macbook M2. Chrome and Firefox browsers both show the "iCloud encountered an error while trying to connect to the server" message whenever I try to log into icloud.com. This just started within the past few days. I've tried turning off and back on "Access iCloud data on the web." I've disabled all ad blockers. I've deleted all cookies and browser data. Nothing has worked.

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iCloud encountered an error while trying to connect to the server

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