iCloud encountered an error while trying to connect to the server

Could not login into windows 11 iCloud app or web iCloud.com.

iCloud encountered an error while trying to connect to the server.




[Re-Titled by Moderator]


Posted on Aug 19, 2023 6:15 PM

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Posted on Aug 29, 2023 5:32 PM

From another frustrated iCloud user 'Futurist2022' had the solution to this problem. It appears that if you have IP6 enabled on your adapter setting this is causing the problem.

Go to Control panel, select Network and Sharing Center, then select Change Adapter Settings, select the adapter you are using for your PC, double click on it, select Properties, scroll down and uncheck Internet Protocall 6 (TCP/IPv6). click OK close each window. Reboot your PC. I you still have problems uninstall iCloud first then change the adapter settings, reboot and you should be good to go.



Thanks to Futurist2022, great job!

113 replies

May 8, 2024 8:00 AM in response to preferPC

Same problem with me on my Macbook M2. Chrome and Firefox browsers both show the "iCloud encountered an error while trying to connect to the server" message whenever I try to log into icloud.com. This just started within the past few days. I've tried turning off and back on "Access iCloud data on the web." I've disabled all ad blockers. I've deleted all cookies and browser data. Nothing has worked.

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iCloud encountered an error while trying to connect to the server

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