Storage errors

My documents in vouce memos app is of 88mb approx. But the total storage taken by Voice memos app is 1.38gb. What's the solution my device is already on low storage.

iPhone 7, iOS 15

Posted on Aug 20, 2023 7:15 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2023 11:52 PM

saadn47 Said:

"Storage errors: I just have two recordings one of 38min and the other of 1min. Why is it taking too much storage like 1.38gb what's this? I think it's a glitch or something help me to solve it.

———-


Thank you for the screenshot.


Troubleshooting Voice Memos Taking Up Storage:

I’m sure it’s not more than a glitch.


So, two things to try here…


A. Rid of “System Data” (formerly called “Other”):

Perform my User Tip: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip


No success?…

B. Reset to Factory Settings:

I. First Create Backups:

Back up your iPhone to your Mac or PC prior to the reset. You can also use iCloud Drive to export app items (ie Photos and Contacts).

  1. Go to: Settings 
  2. Tap: [your name]
  3. Tap: iCloud
  4. Tap: apps that use iCloud Drive


Then


II. Proceed with Performing the Reset:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Transfer or reset iPhone
  4. Tap: Reset (Proceed with the reset)
  5. Tap: Reset all settings (Proceed with the reset)


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4 replies
Question marked as Top-ranking reply

Aug 22, 2023 11:52 PM in response to saadn47

saadn47 Said:

"Storage errors: I just have two recordings one of 38min and the other of 1min. Why is it taking too much storage like 1.38gb what's this? I think it's a glitch or something help me to solve it.

———-


Thank you for the screenshot.


Troubleshooting Voice Memos Taking Up Storage:

I’m sure it’s not more than a glitch.


So, two things to try here…


A. Rid of “System Data” (formerly called “Other”):

Perform my User Tip: How to Clear "Other" in your iPhone's Storage - Use Backup - User Tip


No success?…

B. Reset to Factory Settings:

I. First Create Backups:

Back up your iPhone to your Mac or PC prior to the reset. You can also use iCloud Drive to export app items (ie Photos and Contacts).

  1. Go to: Settings 
  2. Tap: [your name]
  3. Tap: iCloud
  4. Tap: apps that use iCloud Drive


Then


II. Proceed with Performing the Reset:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Transfer or reset iPhone
  4. Tap: Reset (Proceed with the reset)
  5. Tap: Reset all settings (Proceed with the reset)


Aug 20, 2023 7:27 PM in response to saadn47

saadn47 Said:

"Storage errors: My documents in vouce memos app is of 88mb approx. But the total storage taken by Voice memos app is 1.38gb. What's the solution my device is already on low storage."

-------


Thank you for the screenshot.


Voice Memos:

Other than the 88.3 MB, the rest of it is the documents.


Troubleshooting iPhone Storage:

Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support


So, what to do...

Clear Space Using my User Tips:

Aug 23, 2023 12:00 AM in response to saadn47

saadn47 Said:

"Storage errors: I just have two recordings one of 38min and the other of 1min. Why is it taking too much storage like 1.38gb what's this? I think it's a glitch or something help me to solve it.

———-


Thank you for the screenshot.


Troubleshooting Voice Memos Taking Up Storage:


I’m sure it’s not more than a glitch.


Report this to Apple:

Do your Part: Many reports are out there over the years on the web on getting this fixed. Question is: "Just how many people have actually reported this to Apple?"


These are just user-to-user forms. Apple barely reads the forums as it is on their own time and will. Apple will know nothing of this concern, if you do not spread the word to them.


So, report it to Apple. They wont get back to you directly, but the more they hear about this, the more likely they will look into, knowing what is going on.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: on when this issue began, and how you have troubleshot it, thus far. Include the URL of this thread.
  4. Proceed from there as necessary.

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Storage errors

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