ICloud Drive will not show in Files App on iPhone

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Level 1

4 points

ICloud Drive will not show in Files App on iPhone

iCloud Drive shows up in Files on my iPad and older iPhone, just not on my newer one. Used to work, but disappeared and I can't get it back.

Posted on Aug 21, 2023 12:20 PM

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Answer 1

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jonbgood Author

Level 1

4 points

Aug 22, 2023 5:04 PM in response to Vero_F1

I figured it out. On the Browse page in the Files app there is a menu button in the tp right corner. The last menu item is Edit. In Edit you can enable or disable seeing some of your Locations. For some mysterious reason iCloud Drive was turned off in the Files app. Even though it was enabled in Settings it was invisible in Files. Could have happened during a recent IOS update.

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Answer 2

Vero_F1

Community Specialist

Aug 22, 2023 10:43 AM in response to jonbgood

Hi jonbgood,

Here are some steps you can follow if you can't find iCloud Drive on your iPhone:

Check that you are using the same Apple ID in Settings [Your Name].
Make sure iCloud Drive is turned on in Settings > [Your Name] > iCloud > iCloud Drive.
If you are having trouble locating the Files app, see if you can locate it in your App Library by following Find your apps in App Library on iPhone.

Hope this helps.

Take care.

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Answer 3

Jeff_888

Community Specialist

Aug 23, 2023 7:04 AM in response to jonbgood

Hi jonbgood,

We're glad to hear you've got it sorted. Thanks for sharing your solution with the community.

Take care.

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ICloud Drive will not show in Files App on iPhone

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