My child’s screen time will not update on my phone. It just keeps spinning as though it’s updating. We both have updated to the latest IOS. We have restarted both phones. We have turn off screen time and reset it. We have share across devices turned on. Nothing is fixing this problem. My child can see her own screen time on her phone.
I had this same issue too since June 28th. Powering both off/on, turning off screen time all together, and clearing safari history & data on both didn’t fix it.
then I tried the “Turn Off App & Website Activity” option that is only seen on the parent’s phone. All the screen time history went away on both phones when I did that, but when I turned it back on the history was restored only on the parent’s phone and the problem was resolved.
Same problem. What’s the answer?
Same problem here, other child phone is updating but others don’t for the current day.. I can see previous day data. Tried all the suggested fixes but no help. What to do?
I have the same problem and shutting off and on screen time activity didn’t work!
I tried this and clearing safari history and it still won’t work.
Does anyone have any other suggestions?
This indeed works. No prior settings are lost when you do this.
Dear Apple:
We loyal customers, and caring parents, expect a fix soon. Thank you.
THIS WORKED!!!
THANK YOU!! This worked for us. We have three children with screen time restrictions based on age. Two were working, one was not. This worked for us. Thank you.
I am having precisely the same issue.
Not only is it not updating properly in my phone, but several of the settings I’ve applied from my phone are not being applied to his phone. Apple, you need to fix this.
What exactly worked for you?
Was this resolved????
Same problem - two kids have updated screen time me and the third will not. Everyone has logged into their Apple ID it just won’t refresh since September 4.
This did not work for me
it doesn't refresh. it shows old times when I go in and want to see in my son's screentime
Hi All,
I’m facing same issue. Last update is on 30 of June 2024. Since then there is no activity reported even phone was used. It’s coming with 0 time for each day.
It was released any solution for this?Thank you !
Child’s screen time not updating on my phone.
