Old Apple ID keeps coming up. But I have a new Apple ID now

i had. set up mg apple watch with my old phone and my old Apple ID. But i have a new phone now and a new Apple ID. whne i set it up it asks for my new apple id and password and goes through but asks for my old apple id and password. what do i do?

iPhone 14 Pro Max, iOS 16

Posted on Aug 22, 2023 8:33 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 23, 2023 3:57 PM

Hey there talisha37,


Thanks for reaching out to Apple Support Communities. We'll be happy to help with your Apple Watch. It sounds like you may not have unpaired from your previous iPhone before making those changes. To do that, follow this guide: Unpair and erase your Apple Watch - Apple Support If you don't have your old iPhone, there are steps that can help you on the 2nd half of the page. Let us know if you run into any issues or errors.


Take care.


1 reply
Question marked as Top-ranking reply

Aug 23, 2023 3:57 PM in response to talisha37

Hey there talisha37,


Thanks for reaching out to Apple Support Communities. We'll be happy to help with your Apple Watch. It sounds like you may not have unpaired from your previous iPhone before making those changes. To do that, follow this guide: Unpair and erase your Apple Watch - Apple Support If you don't have your old iPhone, there are steps that can help you on the 2nd half of the page. Let us know if you run into any issues or errors.


Take care.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Old Apple ID keeps coming up. But I have a new Apple ID now

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.