Has anyone been able to get CarPlay to work after it quit working? What steps did you take?

CarPlay quit working and I can’t seem to get it to start back up, CarPlay doesn’t find any vehicles to connect to.

iPhone 12 mini

Posted on Aug 26, 2023 9:49 AM

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Question marked as Top-ranking reply

Posted on Aug 27, 2023 9:56 AM

Hey there Redstang2,


If you're running into issues with CarPlay not recognizing your device or starting up, try working through the steps below to correct it:


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:
* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.

If you need help with CarPlay - Apple Support


Take care!


1 reply
Question marked as Top-ranking reply

Aug 27, 2023 9:56 AM in response to Redstang2

Hey there Redstang2,


If you're running into issues with CarPlay not recognizing your device or starting up, try working through the steps below to correct it:


Make sure that your iPhone has the latest version of iOS. If your iPhone is updated to the latest version of iOS, follow these steps—checking CarPlay after each step:

1. Check your connection to your CarPlay stereo:
* If you have a wired connection, try connecting again with a different USB cable to a different USB port if you have one.
* If you have a wireless connection, make sure that Bluetooth is turned on on your iPhone under Settings > Bluetooth. Then go to Settings > Wi-Fi, and make sure that Wi-Fi is also turned on. Tap the CarPlay network, and check that Auto-Join is turned on.
2. If CarPlay doesn't activate automatically, look for the CarPlay logo on your car's display and select it.
3. Restart your iPhone and your car. 
4. Make sure that Siri is on.
5. If your iPhone isn't detected by CarPlay, make sure that CarPlay isn't restricted. Go to Settings > Screen Time > Content & Privacy Restrictions. If Content & Privacy Restrictions is on, tap Allowed Apps, and make sure that CarPlay is enabled.
6. Go to Settings > General > CarPlay, tap your car, then tap Forget This Car. Then set up CarPlay again.
7. Make sure that your CarPlay stereo is using the latest firmware from the car manufacturer. Check your car's manual for more information.

If you still have issues connecting to CarPlay, contact Apple Support.

If you need help with CarPlay - Apple Support


Take care!


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Has anyone been able to get CarPlay to work after it quit working? What steps did you take?

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