iPhone stuck on white screen

I have iPhone 13 Pro phone . I woke up with my iPhone 13 Pro white screen completely. This happened due to update of ios 16.6 version. I have always faith in Apple . But this time happened was shocking. Not even single fall or water touching . Not a single scratch on body of iPhone . It’s just 15 months old phone . Please do fix it


[Re-Titled by Moderator]


iPhone 13 Pro, iOS 16

Posted on Aug 30, 2023 1:04 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2024 4:42 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps


Axel F.


[Edited by Moderator]

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61 replies

Jul 9, 2024 7:57 PM in response to Kholwad1904

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Sep 5, 2024 10:56 AM in response to Kholwad1904

I have 13 pro max.i am using this phone before 2 years.not even single fall and no any scrtach on display but white screen on my phone.and already my phone is out of warranty and i go to apple store and apple is not accepting there fault.they charged me 1279 dhirams.apple cheating with customer. Next time i will not buy iphone now.this is my last iphone thank u apple.u lose your costumer

Sep 25, 2024 11:22 AM in response to Kholwad1904

Gerät: iPhone 14 Pro Max

iOS-Version: iOS 17.7

Problem: Nach dem Update auf iOS 17.7 und einem Reboot konnte ich einen Anruf annehmen, doch kurz danach wurde der Bildschirm plötzlich weiß. Seitdem kann ich das Gerät nicht mehr bedienen, der weiße Bildschirm bleibt dauerhaft.

Bisherige Maßnahmen: Mehrmals einen erzwungenen Neustart durchgeführt – ohne Erfolg. iTunes- und DFU-Modus noch nicht ausprobiert.

Einschätzung: Da bisherige Maßnahmen keinen Erfolg gebracht haben, sehe ich geringe Erfolgsaussichten bei weiteren Versuchen wie der DFU-Wiederherstellung oder der Nutzung von iTunes. Möglicherweise liegt ein tieferes Hardware- oder Softwareproblem vor.

Sep 30, 2024 2:43 AM in response to Natwip

Suddenly my iphone 13 pro is showing white screen after the ios 18 update. I tried restart, force off but still nothing worked. I really didn't expected this from iphone and because of me my whole family took iphone and now everyone has lost their trust in iphone because we thought that it is premium and won't be facing such issues but this is just not right and now my phone is not getting repaired at all

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iPhone stuck on white screen

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