There are Black vertical lines in back camera

Hi, I suddenly got these black lines out of nowhere when I opened my back camera this night, but it didn't have those lines a while ago. My lens isn't cracked, and I haven't dropped my phone or anything. Furthermore, it only appears in the normal back camera and normal video, but with the 0.5-wide lens and front camera. Everything looks normal. I hope you can help me. Thanks!

iPhone 13

Posted on Aug 31, 2023 10:29 AM

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1 reply

Sep 1, 2023 9:13 AM in response to _michaelyap

Hi _michaelyap,


Thank you for posting to Apple Support Communities.


When lines are appearing on photos when using the Camera app, you may be able to fix software issues with the following guidance:

1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens, damage to your iPhone near the camera, or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.

2. If you see motion blur in low-light situations and you use a lens converter, metallic case, or a magnetic lens mount, try removing the accessory.

3. Restart your iPhoneiPad, or iPod touch.

4. Update your iPhone to the latest version of iOS.

5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working. To switch cameras, tap the rotate button .

This information is provided in If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support.


If those steps don’t help, there may be something hardware related happening with the camera. Contact Apple directly for additional support here: Get Support


Thanks for using the Apple Support Communities.


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There are Black vertical lines in back camera

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