I have taken my iPhone SE back to factory settings as advised with no success.
I downloaded NFC tools, no success.
I removed the app from the iPhone and re-installed, this did not reconnect the app.
I contacted Abbott (Libre 2 supplier), they sent a reader and said to start a new sensor with the reader then introduce the iPhone, still no iPhone connection, the reader functions properly.
iPhone 5s, iOS 12
Hi 0709read,
It sounds like you're having an issue with a third party app. Based on the information you selected in the notes for this post, your iOS isn't compatible with this app. You can find more below and on the app page here: FreeStyle Libre 2 - US
"Compatibility
iPhone
Requires iOS 14.5 or later."
If this is the only app and service you're having an issue with reach back out to the app developer/manufacturer for more assistance. How to contact an app developer - Apple Support
Best.
When you read the write up by App developer on these app, none of these apps show compatibility with the iOS Health App.
FreeStyle Libre 3 – US on the App Store
FreeStyle Libre 2 - US on the App Store
FreeStyle LibreLink - US on the App Store
At the same time the Blood Glucose Section in the Health shows few Apps and Freestyle Libre is not one of them.
Probably you are using third-party apps and/or a third-party device.
If you are experiencing any difficulty with third-party apps or a specific website or a product then please contact the app developer or site publisher/host or the manufacturer directly. Here is how
Freestyle Libre 2 does not work on my iPhone, worked for 18 months, now no connection
