Music played from Cloud becomes muffled after a while.

Question

Level 1

1 points

Music played from Cloud becomes muffled after a while.

In Songs in the Music app will suddenly soun… - Apple Community

the OP reported that music will suddenly sound muffled, losing clarity. They reported that this was happening in the Music app. I am here to add that it also happens in Spotify. It appears that some sort of throttling is going on at a system level.

Anyway, the OP also stated that they were working with Apple support and running some sort of special diagnostic software. However, no resolution was ever posted, so IDK where to go from here.

Posted on Sep 12, 2023 5:17 PM

Reply

Answer 1

ryane77

Community Specialist

Sep 13, 2023 12:51 PM in response to srciaran

Hi srciaran,

As we understand it, you're haring muffled audio from multiple apps on your Mac.

Have you tested headphones to see if you can replicate this? Knowing if it happens with headphones in your case will be helpful in determining where the issue could be.

Also, we recommend creating a temporary administrator account on your Mac and then testing to see if you can replicate there. That will tell you if the issue is system-wide or user-specific. Here's how you can Add a user or group on Mac.

Once you set up the new admin account, log out of your account and then into the new one and test to see if the same thing happens. Let us know the results.

Take care.

Reply

Music played from Cloud becomes muffled after a while.

Similar questions