MacBook Pro 13-inch Model A2338 - Login Screen with only the Background showing

AppleFanboy17 wrote:

https://discussions.apple.com/content/attachment/992e5019-359b-44f9-a573-c48d48766fb9

Hello Apple Community,

I’ve been asked by my neighbour’s daughter to check out her 13-inch MacBook Pro where the built-in display doesn’t work but will output to an external monitor or TV. As far as I can get with this machine is to the point where it will show the Big Sur Wallpaper and the Mouse Cursor that will move around but I can’t do anything with it. She needs the data off of it and trying to boot into Recovery Mode from the laptop just results in a blank screen from the external monitor. Is there any way I can get past this? The model is A2338.

Revive will leave the data in place

Restore will erase all data

ref: Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support

This is not a problem. Just press left command key with low brightness button on touch bar to switch display modes.